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Auto Dealers Be Prepared: Wisconsin DFI Audits on the Rise

Over the past several years, we have noticed a significant increase in the number of records examinations (sometimes referred to as audits) of Wisconsin automobile dealerships conducted by the Wisconsin Department of Financial Institutions, Banking Division (“DFI”). All dealers, by virtue of transacting retail installment contracts and consumer leases (collectively, “credit transactions”), must be licensed both as dealers and sales finance companies.

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Eric Tomlinson
Voluntary Protection Products: Dealers Take Note of Increased Focus on Sale of GAP and other F&I Products

Recently, government regulators and consumer advocates have heightened their focus on the sale of guaranteed asset protection (“GAP”) products, credit insurance, service contracts, extended warranties, theft deterrent products such as etch, and other F&I products designed to protect car buyers from large out of pocket losses associated with automobile leasing or ownership, which we will collectively refer to as “voluntary protection products.”

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Eric Tomlinson
Vehicle Advertising Compliance: Regulators On the Lookout for Fake Recall Notices and Other Deceptive Customer Notices

Back in October 2018, the Federal Trade Commission (“FTC”) announced a settlement and proposed consent order involving a Washington, DC, area dealer group relating to allegations that the group mailed thousands of recall notices to vehicle owners with the heading “URGENT RECALL NOTICE,” even though the vast majority of consumers who were sent these notices did not have a vehicle subject to an open recall.

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Eric Baker
Servicemembers Civil Relief Act and Vehicle Leases

The U.S. DOJ has in recent years reported a number of settlements of alleged violations of the Service members Civil Relief Act (SCRA) relating to vehicle lease terminations. Dealers should be mindful of additional legal obligations when a servicemember seeks to terminate a lease…

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Eric Baker
New DOT Guidance for Dealers on Vehicle Purchases by Minors

WisDOT issued new guidance on vehicle purchases by minors. Parent or legal guardian consent is required for license plate registration. Minors do not need consent when getting only a title, without license plate registration. Consent is required even when an adult is also registering as a co-owner or co-lessee.

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Eric Baker
FTC Enforcement on Used Car Advertising and Safety Recalls

Used car ads claiming that vehicles are safe or have been inspected should include clear and conspicuous disclosures about the possibility of open safety recalls, including how consumers can find out about open recalls. The FTC and State AGs have initiated enforcement actions relating to failure to make such disclosures.

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Eric Baker